Privacy Policy

Last Updated: January 5, 2025

At CleanSurfaceUSA.com, your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website https://www.cleansurfaceusa.com (the “Site”), contact us, request information, or interact with our services.

By using our Site, you agree to the terms below.

1. Information We Collect

Information You Provide

This includes details you submit voluntarily, such as:

Name

Phone number

Email address

Address

Service or booking requests

Messages sent through forms

Automatic Data

When you visit the Site, certain information may be collected automatically, including:

IP address

Browser type

Device type

Pages viewed

Referral source

General location data

This helps us improve the Site experience.

2. How We Use Your Information

We may use the information we collect for purposes including:

Responding to inquiries

Providing requested services

Sending appointment reminders or follow-up messages

Improving website experience

Marketing or promotional communication (when permitted)

Customer support and recordkeeping

3. SMS, Email, and Phone Communications

By submitting your information through the Site, you consent to receiving messages from us, which may include:

Email responses

Phone calls

Automated or manual text messages (SMS)

Message and data rates may apply depending on your carrier.
You may unsubscribe at any time by following the instructions included in the communication.

Consent to receive SMS is not required as a condition of service.

4. Cookies and Tracking Technologies

Our Site may use cookies or similar tracking tools to:

Analyze website traffic

Improve user experience

Tailor content or advertising

You may disable cookies through your browser settings, though some features may not function properly.

5. Sharing of Information

We do not sell or rent personal information.

We may share information only when necessary to:

Provide requested services

Support website functionality (such as hosting providers)

Comply with legal requirements

Protect our business and users

Any third-party providers we use are expected to handle data responsibly.

6. Data Security

We take reasonable steps to protect the information we collect.
However, no internet transmission or storage method is 100% secure.
By using the Site, you acknowledge that no security system is guaranteed.

7. Children’s Privacy

Our Site is not intended for children under 13.
We do not knowingly collect personal information from minors.
If we become aware of such data, it will be deleted.

8. Links to Other Sites

Our Site may contain links to third-party websites.
We are not responsible for:

Their content

Their privacy practices

Any actions taken on those sites

We encourage reviewing the policies of any external site.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect when posted on this page.
Continued use of the Site indicates acceptance of updated terms.

You can review our terms of service here https://www.cleansurfaceusa.com/terms-page

10. Contact Us

If you have questions about this Privacy Policy or how your information is used, you may contact us at:

CleanSurfaceUSA.com
654 Stanford Ct, Merced, CA 95348
Email: [email protected]
Phone: (209) 308-8334